Integrations
Connect and manage third-party tools.
48 articles
NinjaOne CapabilitiesWhat the AI agent can do with NinjaOne connected.
TimeZest Integration SetupHow to connect TimeZest to Junto for AI-powered customer scheduling.
AFI.ai Integration SetupHow to connect AFI.ai to Junto for cloud backup monitoring and management.
CloudAlly Integration SetupHow to connect CloudAlly to Junto for cloud backup monitoring and management.
Processor: Triage NoteAutomatically generate an AI-powered triage summary for every new ticket.
Processor: AI Resolution SummaryAutomatically generate a resolution note when tickets are resolved or closed.
Processor: Priority ClassifierAutomatically assign ticket priority using AI analysis of content, sentiment, and business impact.
Processor: Resolution ComparisonCompare the AI agent's proposed resolution against what the technician actually did.
Processor: Ticket Activity AnalyzerClassify ticket activities and compute communication quality metrics on resolved tickets.
Processor: Advisor Recommendation NotificationsNotify ticket owners via Slack or Teams when the AI recommends new documentation or automation.
AdvisorJunto's AI-powered recommendations engine for knowledge, automation, and revenue opportunities.
Service CatalogAn AI-powered catalog of your services built automatically from resolved ticket data.
Ticket HealthAutomated monitoring of in-progress tickets to catch operational blind spots.
Action RequestsApprove or dismiss AI-proposed resolution plans and runbook executions from Slack, Teams, or the web app.
Email MailboxForward client emails to a shared mailbox and let Junto automatically create tickets, opportunities, or activities.
Time Entry NudgesWeekly reminders that help technicians catch gaps in their ConnectWise time entries.
IntelligenceMonitor recurring patterns and alerts across your ticket data with Junto's Intelligence page.
Efficiency DashboardTrack technician productivity and ticket resolution metrics with Junto's Efficiency Dashboard.
Weekly Summary ReportsReceive automated email reports with key metrics, signal trends, and resolution stats.
Runbook SchedulingSet up recurring schedules to run runbooks automatically on a weekly or monthly cadence.
Notification ChannelsRoute alerts, updates, and other notifications to Slack or Teams channels.
Runbook Template GalleryBrowse Junto's library of ready-to-use runbook templates for security, compliance, onboarding, maintenance, and more.
General AssistantUse Junto's AI assistant for ad-hoc questions, reports, and cross-company analysis.
Roles & PermissionsUnderstand the five user roles in Junto and what each one can access.
Setting Up the Pax8 Integration
Setting Up the ConnectWise PSA Integration
Setting Up the NinjaRMM Integration
Setting Up the ITGlue Integration
Setting Up the Sophos Central Integration
Setting Up the ConnectWise Pod
Setting Up Microsoft 365How to connect Microsoft 365 to Junto for user, group, mail, SharePoint, Teams, and device management.
Exchange Online Delegation SetupHow to enable Exchange Online delegation management (Full Access, Send As, Send on Behalf) for Microsoft 365 tenants.
Slack Integration SetupChat with the Junto AI agent directly from Slack.
Microsoft Teams Integration SetupChat with the Junto AI agent directly from Microsoft Teams.
Hudu Integration SetupHow to connect Hudu to Junto for documentation-powered AI triage and IT asset management.
Auvik Integration SetupHow to connect Auvik to Junto for network monitoring and device visibility.
usecure Integration SetupHow to connect usecure to Junto for security awareness training, phishing simulations, and breach monitoring.
CIPP Integration SetupHow to connect CIPP to Junto for comprehensive Microsoft 365 tenant management.
UniFi Integration SetupHow to connect UniFi to Junto for network device visibility and topology tracing.
Cisco Meraki Integration SetupHow to connect Cisco Meraki to Junto for network device visibility, client monitoring, and alert tracking.
Addigy Integration SetupHow to connect Addigy to Junto for Apple device management, remote control, and compliance monitoring.
PIA Integration SetupHow to connect PIA to Junto for triggering and monitoring RPA automations.
SentinelOne Integration SetupHow to connect SentinelOne to Junto for endpoint detection and response.
Google Workspace Integration SetupHow to connect Google Workspace to Junto for user, group, license, and device management across your customer domains.
ConnectWise RMM Integration SetupHow to connect ConnectWise RMM to Junto for device monitoring, performance metrics, and remote automation.
Nilear MTX Pod SetupEmbed Junto's AI directly inside Nilear MTX service tickets.
NinjaOne IntegrationThis guide covers NinjaOne integration capabilities and setup instructions.
Configure Connectwise PSA SyncConnect Junto with your Connectwise PSA and start supercharging your tickets.