Auvik Setup
Auvik is a cloud-based network monitoring platform. Once connected, Junto can look up network devices, check performance metrics, review alerts, and provide network topology context during ticket triage.
Prerequisites
An Auvik account with API access
Your Auvik account email and API key
Knowledge of your Auvik base URL (varies by region)
Step 1: Generate an API Key
See Auvik API Integration Guide for detailed instructions.
Log in to Auvik and navigate to your user settings.
Generate an API key for use with external integrations.
Copy the API key.
Step 2: Configure in Junto
In Junto, go to Settings > Integrations > Auvik.
Click Add Configuration and fill in:
Email -- Your Auvik account email.
API Key -- The key from Step 1. This is encrypted before storage.
Base URL -- Your Auvik API URL (e.g.,
https://auvikapi.us1.my.auvik.comfor US orhttps://auvikapi.eu1.my.auvik.comfor EU).Click Create. Junto validates the credentials before saving.
Step 3: Map Companies to Tenants
After connecting, Junto lists available Auvik tenants from your account.
Use the company mapping interface to link each Junto company to its Auvik tenant.
Save mappings.
What the AI Agent Can Do
Device Management
Tool | Description | Risk Level |
List Devices | List discovered devices (switches, routers, firewalls, APs, servers, workstations) with optional filtering by type or online status | Low |
Get Device Details | View device information including IP addresses, make/model, firmware, serial number, and last seen time | Low |
Get Device Warranty | Check warranty and support coverage dates | Low |
Get Device Lifecycle | View end-of-life, end-of-sale, and lifecycle status | Low |
Network Topology
Tool | Description | Risk Level |
Get Device Uplink | Discover what switch and port a device is connected to, including VLAN assignments | Low |
List Interfaces | List network interfaces with name, type, MAC address, speed, and operational status | Low |
List Networks | View networks, subnets, and VLANs | Low |
Alerts & Monitoring
Tool | Description | Risk Level |
List Alerts | Query alert history with filtering by severity (emergency, critical, warning, info), status, and time range | Low |
Performance
Tool | Description | Risk Level |
Get Device Stats | View device performance statistics (bandwidth, CPU, memory) for a time range | Low |
Get Device Availability | Check uptime and outage history for a time range | Low |
All tools are read-only and do not require approval.
Auvik relies on a local collector installed at each client site. Device data is only available for sites where a collector is deployed and active.
Troubleshooting
Connection fails -- Verify your email, API key, and base URL. Ensure your Auvik account has API access enabled.
No tenants listed -- Confirm your account has access to the expected tenants.
Devices not found -- Check that the company mapping is correct and that the Auvik collector is online at the client site.
No performance data -- Ensure the device has been monitored long enough for Auvik to collect statistics.