Cisco Meraki Setup
Cisco Meraki is a cloud-managed networking platform. Once connected, Junto can look up devices, view connected clients, check uplink health, review alerts, and inspect inventory — giving the AI agent full network visibility during ticket triage.
Prerequisites
A Cisco Meraki account with Dashboard API access enabled
A Meraki API key
Access to the Meraki organizations you want to monitor
Step 1: Generate an API Key
See Cisco Meraki Dashboard API for detailed instructions.
Log in to the Meraki Dashboard.
Navigate to Organization > API & Webhooks and ensure API access is enabled.
Go to your profile and generate an API key.
Copy the API key.
Step 2: Configure in Junto
In Junto, go to Settings > Integrations > Cisco Meraki.
Click Add Configuration and enter your API Key. This is encrypted before storage.
Click Create. Junto validates the connection before saving.
Step 3: Map Companies to Organizations
After connecting, Junto lists the Meraki organizations accessible with your API key.
Use the company mapping interface to link each Junto company to its Meraki organization.
Save mappings.
What the AI Agent Can Do
All Meraki tools are read-only and do not require approval.
Devices
Tool | Description | Risk Level |
List Devices | List all devices with status (online, offline, dormant, alerting), model, serial number, and WAN IPs | Low |
Get Device Details | View detailed info for a specific device including model, firmware, WAN IPs, network assignment, and tags | Low |
Get Switch Ports | View port statuses, speed, duplex, LLDP neighbor info, client count, and PoE allocation | Low |
Networks & VLANs
Tool | Description | Risk Level |
List Networks | List all networks with product types (appliance, switch, wireless) and tags | Low |
List VLANs | View VLAN configurations on MX security appliances | Low |
Clients
Tool | Description | Risk Level |
List Clients | View connected endpoints (wired, wireless, VPN) with MAC, IP, manufacturer, VLAN, and bandwidth usage | Low |
Connectivity & Health
Tool | Description | Risk Level |
Get Device Uplink (LLDP/CDP) | Discover physical connectivity using LLDP/CDP — shows neighbor device, platform, port, and management address | Low |
Get Uplink Statuses | View WAN uplink health for MX appliances and cellular gateways including interface, status, public IP, and DNS | Low |
List Alerts | View network health alerts across the organization with severity, type, and affected devices | Low |
Inventory
Tool | Description | Risk Level |
Get Inventory | List all devices including unclaimed or unassigned units with serial, model, claim date, and end-of-life/end-of-sale status | Low |
All Meraki tools are read-only. The AI agent can view devices, networks, clients, and alerts but cannot modify configurations, reboot devices, or block clients.
Troubleshooting
Connection fails -- Verify your API key is correct and that Dashboard API access is enabled for your organization.
No organizations listed -- Confirm your API key has access to the expected Meraki organizations.
Devices not found -- Check that the company-to-organization mapping is correct.
Missing VLANs -- VLAN listing is only available on MX security appliances. Other device types do not expose VLANs through this integration.