Addigy Setup
Addigy is an Apple device management (MDM) platform. Once connected, Junto can search devices, run remote commands, deploy profiles, manage policies, and monitor alerts — giving the AI agent full visibility and control over macOS and iOS endpoints.
Prerequisites
An Addigy account with API access
A API token from Addigy
Your Addigy Organization ID
Step 1: Generate API Credentials
See Generating Addigy API Key and Secret for detailed instructions.
Log in to Addigy and navigate to API & Webhooks.
Note your Organization ID displayed at the top of the page.
Click New API Token to generate a API token.
Copy both the Organization ID and API token.
Step 2: Configure in Junto
In Junto, go to Settings > Integrations > Addigy.
Click Add Configuration and fill in:
API Key -- Your API token. This is encrypted before storage.
Organization ID -- From the API & Webhooks page.
Click Create. Junto validates the credentials before saving.
Step 3: Map Companies to Policies
After connecting, click Configure Policy Mapping.
Junto lists your Addigy policies and child organizations.
Link each Junto company to its corresponding Addigy policy.
You can use Auto-Map to automatically match companies by name, then review and confirm suggestions.
Save mappings.
What the AI Agent Can Do
Device Lookup & Inventory
Tool | Description | Risk Level |
Search Devices | Find devices by hostname, serial number, user, or other device attributes | Low |
Get MDM Device Info | View detailed MDM enrollment status, APN certificate, and last response time | Low |
Remote Control & Commands
Tool | Description | Risk Level |
Run Command | Execute a shell command on a device and retrieve the output | High |
Restart Device | Restart a device remotely with optional user notification | Medium |
Security & Compliance
Tool | Description | Risk Level |
Lock Device | Lock a device remotely with optional PIN, message, and phone number | High |
Enable/Disable Remote Desktop | Toggle screen sharing and remote desktop on macOS devices | Medium |
Rotate FileVault Key | Rotate the FileVault recovery key on a device | High |
Software & Profile Management
Tool | Description | Risk Level |
List Profiles | View all MDM configuration profiles | Low |
Deploy Profile | Push an MDM configuration profile to a device | High |
Remove Profile | Remove an MDM configuration profile from a device | High |
Policy & Configuration
Tool | Description | Risk Level |
Assign to Policy | Move a device to a different Addigy policy or organizational group | High |
Set Device Name | Update the device name via MDM | High |
User Management
Tool | Description | Risk Level |
List Users | View known user accounts on a device | Low |
Delete User | Remove a user account from a device | High |
Monitoring & Alerts
Tool | Description | Risk Level |
List Monitoring Items | View alert definitions and monitoring rules | Low |
Get Alerts | View alerts that have fired on devices | Low |
List Maintenance Items | View automated scripts and remediations | Low |
Query System Events | Browse audit log entries — device status changes, admin actions, enrollment events | Low |
Approval Required Some tools require technician approval before execution. Read-only tools do not require approval.
Troubleshooting
Connection fails -- Verify your API token and Organization ID are correct.
No policies listed -- Confirm your Addigy account has child organizations or policies configured.
Devices not found -- Check that the company-to-policy mapping is correct and that devices are enrolled under the mapped policy.
Commands time out -- The target device must be online and checking in with Addigy for remote commands to execute.