Runbook Publishing: You can now publish runbooks directly from conversations using the new runbook.publish tool, streamlining your workflow with an easy search-first approach to updating existing runbooks.

Public Artifact Downloads: Easily share generated artifacts with clients and colleagues with a new public download link feature directly from Teams and Slack.

Expanded Runbook Templates: Access 37 new agentic runbook templates for better coverage of security, compliance, and maintenance workflows.

Search Enhancements: Find similar or related issues quickly using the new junto.searchTicketSummaries and junto.searchResolutions agent tools that search across AI summaries and resolution notes.

Timeline View: Visualize daily summaries of tickets and activities with a new timeline view feature, enhancing your ability to monitor progress and activity trends.

Typing Indicators: Keep your integration with Teams seamless with improved typing indicators, letting you know when the bot is actively processing requests.

Investigation Step in Triage: Enhance the triage process with an investigation step that prompts your agents to check necessary tools for better resolution accuracy and to flag missing integrations.

User Feedback for Notification Channels: The notification system has been updated to be provider-agnostic, simplifying how messages are routed to multiple platforms while improving credential security.

Clarity in Runbooks: Runbooks now explicitly prevent the generation of historical reports by ensuring they are only used for forward-looking procedures.

ITGlue Document Access: Resolved issues with accessing ITGlue documents, so now the general agent can retrieve documents without company context correctly.

Teams Error Messaging: Improved the way error messages are displayed for Slack API issues, providing clearer feedback on underlying problems when fetching channels.

False Positives in Alerts: Adjusted the parameters of worker heartbeats to reduce false-positive alerts caused by long-running tasks.