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v1.02.3 — Week of February 16, 2026

Updated yesterday

v1.02.3 · February 16, 2026 – February 22, 2026

New Features

  • You can now easily linkify URLs, emails, and phone numbers in triage chat messages, improving the usability of communication in the platform.

  • Enhanced runbook execution capabilities provide you with detailed tracking and error handling, making it easier to manage and monitor workflows.

  • Introducing the JuntoAI Assistant, a general-purpose AI agent that allows for free-form conversations and generates downloadable documents, enhancing your ability to retrieve and create important information quickly.

  • The new ConnectWise RMM integration allows you to manage device tools and automation tools directly within Junto, streamlining your workflows.

Improvements

  • The user interface for triage notes now includes collapsible sections, allowing you to manage longer notes efficiently without cluttering your view.

  • You will now receive retry options for message bubbles in the chat, allowing quick resends of user messages.

  • The catchall ticket processor now has the ability to reassign boards based on ticket content, enhancing the organization and management of your tickets.

Bug Fixes

  • Fixed issues with transient errors in authentication and database connections, ensuring you have a more reliable experience without disruptions.

  • Corrected several issues related to catchall metrics, ensuring accurate reporting in the KPI charts, which means better insights into your team's performance.

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