v1.02.3 · February 16, 2026 – February 22, 2026
New Features
You can now easily linkify URLs, emails, and phone numbers in triage chat messages, improving the usability of communication in the platform.
Enhanced runbook execution capabilities provide you with detailed tracking and error handling, making it easier to manage and monitor workflows.
Introducing the JuntoAI Assistant, a general-purpose AI agent that allows for free-form conversations and generates downloadable documents, enhancing your ability to retrieve and create important information quickly.
The new ConnectWise RMM integration allows you to manage device tools and automation tools directly within Junto, streamlining your workflows.
Improvements
The user interface for triage notes now includes collapsible sections, allowing you to manage longer notes efficiently without cluttering your view.
You will now receive retry options for message bubbles in the chat, allowing quick resends of user messages.
The catchall ticket processor now has the ability to reassign boards based on ticket content, enhancing the organization and management of your tickets.
Bug Fixes
Fixed issues with transient errors in authentication and database connections, ensuring you have a more reliable experience without disruptions.
Corrected several issues related to catchall metrics, ensuring accurate reporting in the KPI charts, which means better insights into your team's performance.
