What is Junto?
Junto is an AI-powered platform built specifically for Managed Service Providers (MSPs). It automates ticket triage, integrates with your existing PSA and RMM tools, and helps your technicians resolve issues faster using intelligent AI agents.
Who is Junto for?
Junto is designed for MSPs of all sizes who want to reduce ticket resolution times, automate repetitive tasks, and empower their technicians with AI-assisted troubleshooting.
What integrations does Junto support?
PSA: ConnectWise PSA
RMM: NinjaOne (NinjaRMM)
Productivity: Microsoft 365, Google Workspace
How do user roles work?
Junto offers five permission levels to match your team structure:
Owner – Full access including billing
Admin – Full operational access
Manager – Approve high-risk actions, manage team
Operator – Approve medium/low-risk actions
Technician – Execute workflows, approve low-risk actions