Multiselect bulk actions added to the runbooks list, allowing technicians to manage multiple runbooks efficiently with options to publish, unpublish, or delete at once.

The Runbook Recommendations feature is now available to all organizations, providing automated insights and recommendations without needing to toggle any settings.

Synchronization of real-time webhooks from Syncro has been implemented, with a settings UI that allows for streamlined connection and event management.

The Syncro ticket-type classifier now accurately processes and writes the problem_type, allowing for better classification and organization of issues.

The display of ticket numbers in Syncro has been updated to show recognizable ticket numbers instead of internal IDs, making it easier for techs to track and reference tickets.

The Syncro connection experience has been improved to complete all checklist items for both PSA and RMM, ensuring a smoother onboarding process.

Fixed an issue where row checkboxes in the runbooks list would not display as checked upon selection, ensuring better accuracy in user selections.

Resolved a bug where quotes were failing due to incorrect customer linkage, allowing for successful quote creation after fixing the field names and linkage mechanics.

Corrected the ticket-type dropdown in Syncro runbook dialogs, which previously displayed as empty, enabling techs to properly schedule and execute runbooks.